Floe Cleared Work
July 2026
Billed
12,400
$12,276
log
Reopened < 7d
(640)
($634)
§2.1
Escalated
(310)
($307)
§2.3
No reply < 24h
(220)
($218)
§2.2
Cleared
11,230
$11,118
90.6%
Floe validation.
1 in 10 outcome dollars is disputed.
This is what the argument looks like settled.
confirmedreopenescalation
AI by Seat or Token
Usage-based
Metered (Stripe, Metronome, Orb)
No link to ROI
49%
enterprises reduced agent deployments because costs outran value
35%
enterprises have fully visible AI operating costs
KPMG Global AI Pulse Q2 2026
AI by Task or Outcome
Outcome-based
Links cost to ROI
No independent dispute process
“Arguments over what a resolution is.”
— Decagon
The signed statement becomes the invoice. Then it becomes how the money moves.